What We Collect and Why We Hold It
When you register, we collect the details you submit — your name, contact address, and the wallet identifiers you connect, such as your bKash number, Nagad account, or Rocket mobile number. We use this to verify your identity, process withdrawals, and keep your account secure. Session
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data — device type, browser, IP address — is logged automatically each time you connect. We do not sell your personal data to third parties. Payment transaction records are retained for the period required by applicable financial and anti-fraud obligations; once that period lapses, we delete
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or anonymise them. Where you have chosen bKash, Nagad, or Rocket as your withdrawal method, the relevant wallet provider receives only the minimum data needed to complete your transfer — nothing beyond the transaction reference and amount. Access to your stored data is restricted to staff
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whose roles require it. If you believe data held on your account is inaccurate, you can request a correction through the account settings panel or by contacting our support channel directly. Eligibility to hold an account and the data-handling obligations that apply depend on the laws
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of your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.